Refund Policy

Last updated: June 20, 2026

60-Day Money-Back Guarantee. If you are not satisfied with ADAM for any reason, you may request a full refund of your purchase price within 60 days of your order. No hard feelings.

How refunds are processed

ADAM is sold through Explodely, which acts as the retailer and Merchant of Record for all orders. Because Explodely processes the payment, it also handles refunds in line with this policy and Explodely's own Refund Policy.

How to request a refund

You can request a refund in either of these ways within the 60-day window:

Email us at adamsupportexp@vipsupport.freshdesk.com with the email address and order number used at purchase, and we will start the process for you; or
Contact Explodely customer support directly using the receipt you received by email at the time of purchase.

Once approved, refunds are issued to the original payment method. Depending on your bank or card issuer, it may take several business days for the credit to appear on your statement.

What's covered

The 60-day guarantee applies to your ADAM purchase and to any add-on offers (upgrades) bought during checkout, each within 60 days of that specific purchase. Refunding one item does not automatically refund the others — let us know which order(s) you would like refunded.

After a refund

When a refund is issued, your access to the corresponding ADAM product and any associated bonuses or member area is removed. You agree to stop using and to delete any downloaded materials related to the refunded product.

Chargebacks

Because a fast, no-questions refund is always available, we ask that you contact us before initiating a chargeback with your bank. We're happy to resolve any billing issue quickly at adamsupportexp@vipsupport.freshdesk.com.