Notice About Declined Payments

Last Updated: August 21, 2026

This page is about a partner service, not an ADAM product. It describes what happens when a payment to us is declined and the receivable is sold to The Williams Collection Inc. (USA), an independent third party who then becomes your creditor. ADAM's own policies are linked in the footer below.

When your payment is declined, we may assign the right to collect this payment to our trusted payment recovery partner: The Williams Collection Inc. (USA). This is a debt purchase arrangement where The Williams Collection Inc. becomes the sole owner of the receivable and will contact you directly to arrange payment.

What This Means:

The Williams Collection Inc. becomes the new creditor for the declined amount
You will be contacted by The Williams Collection Inc. to complete your payment
Paying The Williams Collection Inc. will fully discharge your debt to us

Cross-Border Data Transfer:

Your personal data will be transferred to The Williams Collection Inc. in the United States.

Your Data Protection Rights:

For questions about how we (the merchant) handle your data: Contact our Data Protection Officer at adamsupportexp@vipsupport.freshdesk.com

For questions about how The Williams Collection Inc. handles your data: Visit ltvx.ai, email legal@ltvx.dev, or call +1 (445) 285-6014

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